Last updated: March 2026
Balanced Health & Wellness is committed to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Patients receiving care will be provided with a separate HIPAA Notice of Privacy Practices and consent form during their intake process.
We collect personal health information including contact details, medical history, treatment records, insurance information, and payment details. We also collect basic website usage information such as IP addresses and pages visited.
We use your information to provide medical care and wellness services, process payments and billing, improve our services, and communicate with you about appointments and treatment updates.
We may share your information with your consent, with other healthcare providers for your treatment, with insurance companies for payment, or as required by law. We may also share information in emergency situations to prevent harm.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement appropriate technical, administrative, and physical safeguards to protect your information, including encryption, access controls, and staff training on privacy practices.
You have the right to access, amend, and restrict the use of your health information. You can also request confidential communications and file complaints if you believe your privacy rights have been violated.
Our website uses cookies to improve functionality and analyze usage. We may use third-party services for scheduling and payments, which have their own privacy policies. We retain health information as required by law.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected] or (631) 600-7950.
